TERMS OF DELIVERY AND RETURN

Our valued customers;
Easy for you to shop our site, we want to draw your attention to the following topics:

1. Our Price:

KDV is included in all our prices.
Our products TL. It is priced in the currency.

2. Payments:

Payment by Credit Card

The payment of the purchases you make from Selim.com.tr, you can do online with your Visa and MasterCard credit cards. There are 3 Negotiated bank credit card installment opportunity to advance their prices. According to the campaign conditions have made the Bank varies the number of additional installments. Installment payments are made under the 100 tl.n.

Bank Card (Debit Card) Payment

All debit cards to shop (debit card), you can select a single shot. You can complete your payment by bank card with 3D Secure safely.

Transfer and Payment by EFT

If you wish to pay your Transfer / EFT can do with path. In the Payment Options page ORDER / EFT option and select the "Continue" button to confirm your order.

• Transfer / EFT made after the Transfer Notification Form must be submitted filling.

• Transfer / EFT transactions in the notes section of the order number must be entered.
• Selim as a receiver while Eft Decor Products Inc. should be written.
• Transfer / EFT to the rounding of amounts, it is important to be deposited with fractions.
• The next business day from the date of order at 18: 00 Orders arrive until payment is canceled.
• Procurement process is started from the date of delivery to the payment of the account.

Gift Voucher / Card Payment by

Gift Certificates / Cards can perform with payment. After you add the products you want to add to the cart to the checkout page 'Gift Voucher / Discount Code Use' field, gift certificates / cards, you can add your code to confirm your cart.

The gift voucher / card amount, if not more than the total orders, gift certificates / cards until the expiration date, you can use the unused amount in your future purchases.

3. The validity of your orders:

Your orders are valid at the time the payment is reached Selim. Therefore orders; stock at the time the payment will be paid on the basis of the contact. Unsatisfied cost of the order will be refunded to you.

4. Delivery:

Saturdays, Sundays and public holidays, orders are processed the first business day. Your order will be delivered to the shipping company in the most economical and safe conditions 2-5 business days after payment is reached Selim. Our shipping is £ 9.95, plus shipping your order over $ 250 are covered by Selim. Shipping orders 3 business days by intra Istanbul, Istanbul exterior of the orders are delivered within 6 working days maximum. Delivery of your order is made possible only includes the borders of Turkey, with the UPS cargo shipping space is limited shipping network. Since shipping products, purchasing paid in stages, also paid a shipping time of delivery it is not in question. Follow your orders, you can order from Selim's my department. You can select different billing and shipping addresses in the purchasing stage. In this case; you bill, the product is sent to the delivery address you specify. When the delivery document signed by the customer of the cargo reaches the delivery address, the products shall be deemed to be delivered as a complete and undamaged. Damage on your side cargo officer during parcel delivery, crushing, wet or carton Please request the preparation of a report to be filed as cargo officer If you identify superior and send it back by not accepting the shipment. After opening the product you ordered your parcel incomplete, incorrect and / or damaged if it detects that the state notify us within 24 hours.

5. Order Cancellation, Product Return and Exchange Transactions

Refund (Right of Withdrawal)

Return the item within 14 days from delivery of the product (withdrawal), you are entitled to. In return you make any product defect due from the date of delivery of the product that you can return it within 30. SEL's habitual use of the property within a period of 14-day right of withdrawal (normal use of the product) outside is not responsible for the changes and deterioration from occurring. Malfunctioning or defective food outside during the delivery of products, cosmetics, health and hygiene and in terms of relevant legislation; towels, duvet covers, sheets, pillows, pillow cases, blankets, spring mattresses, bath sets, toilet sets, toilet seat cover, toilet brushes, does not accept the unconditional return of products such as personal care products. The return of such products, but the products packaging items and / or products is dependent upon the condition to be tested. Christmas, Valentine's Day, prepared for specific occasions such as Mother's Day and is non-refundable in personalized products and campaigns & promotion items. The product you have purchased for the return process; communication portion provided in the fault / Refund application form should be filled in the relevant field. The front of the ORIGINAL copy of your bill, you should write the number of items returned in the row you want to return under RETURN in the left side column. In front of the original, your name, your name as the person who returned in the lower left side, directly on your phone, you must enter your address to sign. Finally, behind the bill 1.nüsha in detail why you want to return into the box that we ask you to leave. Refund requests for orders are not accepted yet. Surely you must give us the information for return processing. Your request can follow my orders from the results of the evaluation conducted after the contact us section.

General conditions for return are as follows;

• Returns must be made with the original box or packaging in absolute terms.
• Product is undamaged, all accessories, certificate and all copies must be sent with the bill.
• The original box / packaging does not accept the return of damaged products.
• The original invoice with the product you want to return (all copies), you must send.
• We want to return the product / defective products if shipping costs are paid by the company. In other cases the shipping fee refund process belongs to you. You must make the refund by sending via cargo company engaged in the delivery. Products sent through the different shipping company will not be accepted.
• The bill desired product KDV refund to the taxpayer (natural or legal person is obliged to invoice the embodiment) arranged on behalf of, when returning the product must be sent with return receipt. Returns bill, not including the cargo share (product unit price + KDV) should be organized. Billing, KDV. the taxpayer (natural or legal person is obliged to invoice) are arranged in order of return, it will not be completed unless RETURN INVOICE held.

Return refund;

Approved transfer your return / EFT payments will be credited back to your account within 48 hours and will be informed by e-mail. Credit card payment in the amount to be refunded to your credit card will be refunded online. Disclosure made to you via e-mail after the payment process. Returns reflect the duration of your account will vary depending on your bank. All payments made in installments if the amount is paid into your bank, your credit card. Your bank will deposit the installment amount in installments and pulls days. If you have to pay the Installment 1 and 2 of the first two installments and installment payment of the full amount of your payment credited to your account in the next month.

Change

You can change the operation of the product with the original invoice within 30 days from date of invoice. SELİM 30-day right to exchange goods within the usual time of use (normal use of the product) outside is not responsible for the changes and deterioration from occurring. All rights reserved including your sourced from the Consumer Protection Act, fast-changing inventory, return process is carried out instead of the product changes due to changes in supply conditions.
Changing the process is carried out in accordance with the following rules.

• Change shipping and other costs arising from all kinds of customers.
• Price on the invoice shall prevail.
• Products must be undamaged and unused.
• With the product, if you have special packing materials should be delivered boxes and accessories.

Note: leaving food outside of faulty or defective products during the delivery, cosmetics, health and hygiene and in terms of relevant legislation; towels, duvet covers, sheets, pillows, pillow cases, blankets, spring mattresses, bathroom sets, sets, toilet seat cover, toilet brushes, does not accept the unconditional return of products such as personal care products. The return of such products, but the products packaging items and / or products is dependent upon the condition to be tested. Christmas, Valentine's Day, prepared for specific occasions such as Mother's Day and people are making changes in their specific products and campaigns & promotion items.

Broken, defective, missing product deliveries, wrong product submissions.
Broken, defective, wrong product submissions about filling the back of the invoice for the order is processed by sending products to our company. Return shipping is free for damaged or defective products. Return to damaged or defective product / delivery process is resolved within 30 days. Replacement parts for damaged or defective products, new products, and you can choose one of the reimbursement options.

Cancel

You can cancel your order page from my orders. Your order canceling online orders can be made if the cargo were given. You can process a refund when you receive your package. Products cancellations will be made as soon as possible by us.

For your requests and questions in the sales and delivery issues;

Phone: 444 52 52

E-mail Address: I info@selim.co